Support command center
Never lose track of a customer issue again.
Signal Desk collects issues and feature requests from every brand you support, routes them to the right person, and reminds everyone by SMS and email before anything slips.
Every brand, one desk
Add as many brands as you support and keep each one's issues neatly separated.
Tickets from anywhere
Log them yourself, let customers submit through the portal, or forward a support inbox.
Clear ownership
Assign each ticket to a teammate and always know who's on it.
SMS & email reminders
Automatic nudges 24 hours before a due date, plus a one-click reminder button.
Conversation history
Replies to customers and private team notes on every ticket.
Reports that answer questions
Volume by brand, workload per agent, resolution time and CSV export.